How the service works, and what to expect

Brokers arrange, operators fly

Every flight we arrange is operated by an FAA Part 135 air carrier, or the foreign equivalent, that holds operational control: it is responsible for the aircraft, the crew, the maintenance and the decision to fly. We work for you, the traveller. We find the aircraft that suit the trip, check the operators behind them and present the options side by side.

Best Private Jet Company is an air charter broker and is not a direct air carrier. We do not own or operate aircraft; every flight is operated by an FAA Part 135 (or foreign equivalent) direct air carrier in operational control of the aircraft.

How a trip comes together

1. Your request. Route, dates, passengers and anything special, sent through the quote form.
2. Sourcing and vetting. We check which suitable aircraft are available and run each operator through our standard.
3. Options. You receive a short list with the aircraft, operator, audit status and an all-in price, plus our view of the trade-offs.
4. Agreement. You choose, sign a charter agreement naming the operator, and pay.
5. Before the flight. Your advisor confirms the itinerary, private terminal, catering and ground transport, and sends the crew details.
6. Flight day and after. The same advisor follows the trip until you land and handles anything that comes up afterwards.

Standards we hold ourselves to

• The operator is named before you pay, on the quote and in the agreement.
• Quotes are all-in, with any variable costs explained in advance.
• Your trip has one advisor, from the first request to the moment you land.
• Asking for a quote never requires a membership, a deposit or an account.
• If a cheaper option means a fuel stop, a smaller cabin or an earlier start, we say so.
• No pressure. A quote is information, not a commitment.

What to expect on the day

You check in at a private terminal, usually called an FBO, rather than the airline terminal. Plan to arrive 20 to 30 minutes before departure, a little earlier for international flights. Bring government-issued photo ID, or passports and visas abroad. Your bags go straight to the aircraft and the crew briefs you on board.

The crew and operator make the final call on weather and safety. If conditions change, your advisor works through the options with you: a later departure, an alternate airport or a different aircraft.

What we ask of you

Accurate passenger numbers, bag sizes and any pets, skis or golf clubs, because aircraft have firm weight and space limits. For international trips, valid documents for every traveller. And tell us what matters most, whether that is a time, a price ceiling or a particular cabin, so the options fit the trip.